TEMS Pricing
Priced by facility or vessel, not by seat
A TEMS subscription covers the facilities or vessels you name on the order form, for as many users as the response requires. Drills and exercises are always included.
Basic
A single facility or vessel you own or operate
$9,500/year
Covers your organization's own terminal, facility, or vessel. Upgrade later and your first-year fee is credited in full.
Fleet
Multiple facilities or vessels you own or operate
$28,000/year
Covers your organization's own facilities and vessels under one command post. Three-year terms available.
Basic and Fleet cover facilities and vessels your own organization owns or operates. Organizations that respond on behalf of clients are quoted below.
Larger Programs
Quoted to the scope of your program
Response service providers, corporate groups, and cooperatives vary enough in clients served, jurisdiction, and onboarding scope that a single posted number would be misleading. These tiers are quoted against the actual scope.
Enterprise pricing reflects more than user count or the number of facilities and vessels. Organizations with identity integrations, enhanced continuity requirements, security assurance programs, complex onboarding, or customer-specific contractual requirements are quoted based on the scope of those requirements.
Enterprise Security & Assurance. Enhanced security review, identity integration, continuity requirements, independent testing, and other customer-specific assurance requirements can be scoped as part of an Enterprise agreement, subject to customer requirements and agreement.
Included at every tier
Security & assurance at every tier: encryption, role-based access, tenant isolation, audit logging, backups, and our standard security overview and questionnaire responses.
Scoped in an Enterprise agreement: identity-provider integration, customer-specific continuity or service-level commitments, independent security testing, customer-specific security questionnaires, and contractual security schedules.
When It's Real
What a real response costs
Software support and response support are different things, priced differently — so that nobody ever hesitates to report a problem in the middle of a response.
Break / Fix
Something is wrong with the software and it needs to be fixed. Incident or not, business hours or 0300, this is covered by your subscription and always will be. You should never think about cost before telling us something is broken.
Included · unlimited
Response Day Use
The first 48 hours of every real response are included in your subscription. After that, a day-use fee applies for each day the incident runs in the software. It covers keeping TEMS running at response tempo: server capacity and bandwidth scaled to the response, and the software support that goes with it. Terminus personnel are not included.
First 48 hours included · then $2,000/day
Incident Response Support
Terminus personnel supporting your incident, remote or on site — in your calls, in your operational period, building products alongside your planning section. That is response consulting, not software support, and it is arranged as a separate engagement, subject to availability.
Arranged separately · subject to availability
Have a pricing question?
Tell us about your facilities, vessels, and operating area and we'll confirm the tier — or set up a demo and see TEMS run against your own scenario.
Get in TouchPrices in USD, effective October 2026. Launch pricing; subject to change for new subscriptions.